1. Introduction
Welcome to Deep Draw Tech (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal and business information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (www.deepdrawtech.com), submit a Request for Quotation (RFQ), or engage with our custom manufacturing services.
2. Information We Collect
To provide you with accurate manufacturing quotes and services, we may collect the following types of information:
- Contact Information: Name, company name, business email address, and phone number.
- Project & Technical Data: 2D/3D CAD drawings (e.g., STEP, IGES, SolidWorks, PDF, DWG), Bill of Materials (BOM), surface finish requirements, and other technical specifications submitted through our forms or via email.
- Usage Data: IP addresses, browser types, device information, and browsing actions on our website, collected via cookies and tracking technologies.
3. Protection of Intellectual Property and CAD Files (NDA)
At Deep Draw Tech, we understand that your designs, CAD models, 2D drawings, and technical specifications are highly confidential and represent your core intellectual property. Any files uploaded through our quotation forms or sent via email are stored on secure servers and are accessible only to our internal engineering and production teams for the sole purpose of DFM (Design for Manufacturability) analysis, cost estimation, and manufacturing. We strictly enforce confidentiality and will never share, sell, or distribute your technical drawings to any third parties. We are fully open to signing a formal Non-Disclosure Agreement (NDA) before you share any specific project details.
4. How We Use Your Information
We use the collected information for the following business purposes:
- To process your RFQs and provide accurate manufacturing cost estimates.
- To perform DFM analysis and communicate engineering suggestions.
- To process orders, arrange shipping, and fulfill our contractual obligations.
- To improve our website functionality and user experience.
- To comply with legal obligations and resolve disputes.
5. Cookies and Advertising Tracking
Our website uses cookies to enhance user experience and analyze site traffic. Because we run Google Ads campaigns, we utilize Google Analytics and Google Ads tracking tags. These tools may collect anonymous data about your visit to measure advertising performance and help us deliver more relevant B2B manufacturing content. You can choose to disable cookies through your browser settings at any time without affecting your ability to submit an RFQ.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal or business information. We may share necessary data only with trusted third-party service providers (such as secure cloud hosting providers or logistics partners like DHL/FedEx) strictly for the purpose of operating our business and fulfilling your orders. All third-party partners are bound by confidentiality agreements.
7. Data Security
We implement industry-standard security measures, including SSL encryption (HTTPS), secure servers, and restricted internal access, to protect your data and intellectual property against unauthorized access, alteration, or disclosure.
8. Your Rights
Depending on your location (such as under the GDPR or CCPA), you have the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate data.
- Request the permanent deletion of your data and technical drawings from our servers.
9. Contact Us
If you have any questions about this Privacy Policy, wish to sign an NDA, or want to exercise your data rights, please contact us at:
Email: [email protected]
Website: www.deepdrawtech.com